But a Reddit post from 11 days ago from an apparent Rogers employee affected, claimed they were one of the more than 1,000 laid-off agents paints a different picture.
“I am a part of the 1000+ agents in Roger’s that are getting laid off and I would like us to be heard and actually have a voice for once,” the person wrote.
They claimed they were told to stay silent. “Why has management specifically told us to stay quiet and not to go to the media about this? Because they know this is wrong on so many levels.”
The post accuses Rogers of using workers to train an AI tool introduced last year—under the pretense of helping them—only to later replace them with it. “We were exploited and taken advantage of,” the employee claims.
All these companies are gonna backtrack so hard on this AI fucking around when the find out part kicks in. And fuck them.
Can’t wait for the next incident where a chatbot gives out wrong info and they get taken to court like the Air Canada case.
I want to believe this so bad, but they have a death grip on AI. They’re too heavily invested.
I don’t foresee a massive rehiring spree, I see them slowly giving up only the minimal amount of ground while still clinging tot he AI products they overly invested in. It’s gonna be brutal ☹️