I have the same problem. I work in IT and when I was on the help desk I was one of the “go to” people if someone needed help with a call. There were a couple times I heard new hires complain that I was “mansplaining” to them because I never knew where someone was coming from in terms of technical ability so when I answered their question I began at the beginning to make sure they understood. I did the same thing regardless of gender but I can see how someone felt like I was being condescending if they weren’t familiar with me. It did always seem like it was people who didn’t want to be there that would complain about it too. On the other hand several people that went on to get promoted off the help desk sent me thank you notes for teaching them so much so it kind of balanced out.
I had an experience with a male coworker. I am a man too.
He asked me because he had a USB and he wanted to put the windows iso onto it but it didn’t work. Eventually he used the media creator (or whatever it is called) but he asked if I knew what the issue was. After a lot of questions, I had figured it out.
He wanted to create a bootable USB by drag and drop the iso onto the usb and the usb was formated in fat32, so the iso was too big for the filesystem.
In that conversation, he said multiple times that he knows about this or that and that he knows computers, e.g. when I asked about the size of the usb (maybe it was a very old USB with like 4gb storage). And I could tell how he was slightly offended by some questions.
Also please note, he was “following” the Microsoft tutorial
Yea, tons of stuff like that is why I did things the way I did. If I start at the beginning instead of trying to jump around and figure out where you messed up it’s usually much more efficient. There were people who I was confident in their ability enough to skip around but if they were new to me we were going to cover the entire process to be sure.
I have the same problem. I work in IT and when I was on the help desk I was one of the “go to” people if someone needed help with a call. There were a couple times I heard new hires complain that I was “mansplaining” to them because I never knew where someone was coming from in terms of technical ability so when I answered their question I began at the beginning to make sure they understood. I did the same thing regardless of gender but I can see how someone felt like I was being condescending if they weren’t familiar with me. It did always seem like it was people who didn’t want to be there that would complain about it too. On the other hand several people that went on to get promoted off the help desk sent me thank you notes for teaching them so much so it kind of balanced out.
I had an experience with a male coworker. I am a man too.
He asked me because he had a USB and he wanted to put the windows iso onto it but it didn’t work. Eventually he used the media creator (or whatever it is called) but he asked if I knew what the issue was. After a lot of questions, I had figured it out.
He wanted to create a bootable USB by drag and drop the iso onto the usb and the usb was formated in fat32, so the iso was too big for the filesystem.
In that conversation, he said multiple times that he knows about this or that and that he knows computers, e.g. when I asked about the size of the usb (maybe it was a very old USB with like 4gb storage). And I could tell how he was slightly offended by some questions.
Also please note, he was “following” the Microsoft tutorial
Edit: typos fixed
Yea, tons of stuff like that is why I did things the way I did. If I start at the beginning instead of trying to jump around and figure out where you messed up it’s usually much more efficient. There were people who I was confident in their ability enough to skip around but if they were new to me we were going to cover the entire process to be sure.