Honestly I prefer a good stumper, usually. If it’s some bullshit that Microsoft did, then we’re both going to be sad. But if it’s an interesting problem and I can (mostly) figure it out, that’s way better then fixing the same thing over and over and over and over again.
Not directly relevant, but this reminded me of the joke that debugging is like a murder mystery where the programmer is the detective, the murderer and the victim.
90% of the time I put in a ticket, it’s just Microsoft being shit
it annoys me too, but I have come up with a few stumpers for our IT company. even once got to sit in on a call of two guys from our IT team and two engineers from the service’s team as they tried to figure out what was going on. and there’s me not understanding networking at all just laughing my ass off listening to them discuss what might be the problem
Honestly I prefer a good stumper, usually. If it’s some bullshit that Microsoft did, then we’re both going to be sad. But if it’s an interesting problem and I can (mostly) figure it out, that’s way better then fixing the same thing over and over and over and over again.
Same, they’re like puzzles.
Not directly relevant, but this reminded me of the joke that debugging is like a murder mystery where the programmer is the detective, the murderer and the victim.
90% of the time I put in a ticket, it’s just Microsoft being shit
it annoys me too, but I have come up with a few stumpers for our IT company. even once got to sit in on a call of two guys from our IT team and two engineers from the service’s team as they tried to figure out what was going on. and there’s me not understanding networking at all just laughing my ass off listening to them discuss what might be the problem