But as long as things remain as they are, I don’t see the general public warming to Matrix.org/Element. The platform is cumbersome for newcomers and lacks user-facing features that people actually want, while simultaneously overexposing complex settings like roles, permissions, and addresses. It’s the ideal enterprise software – and I don’t mean that as a compliment. Even overloaded platforms like Discord ultimately focus on what users want: Dumb emojis and stickers, silly color themes, and intuitive server and friend management. Matrix, by contrast, feels like it was built for compliance departments and bureaucrats, not communities.

Fair. Element X not supporting threads isn’t really giving a good perspective on the platform.