Gen Z falls for online scams more than their boomer grandparents do. The generation that grew up with the internet isn’t invulnerable to becoming the victim of online hackers and scammers.::undefined
If there’s one thing I’ve noticed about Gen Z purely from interacting with them online it’s that they’re incredibly, remarkably gullible. Like, broadly resistant to the concept of facetiousness, sarcasm, or that they might be being taken for a ride. They take everything at face value. I once made the joke on reddit that the greatest Disney villain of all time was Cobra Bubbles from Lilo and Stitch because his backstory was that he used to work for the CIA before becoming a social worker, which meant there was a non-zero percent chance he helped train Osama Bin Laden in insurgency tactics in the 1980s and was therefore indirectly responsible for 9/11. The zoomers were both confused and outraged because they believed me entirely at face value. I would imagine them applying a similar degree of online literacy to your average dark pattern scam that said “click here for free V Bucks.” There are no V Bucks, dog. There’s never any V Bucks.
I have no evidence of who’s falling for my ‘trolling’ online but it’s very similar to what you describe. I’ll make some absurd, nonsense claim or insult them using flowery nonsense language that can’t possibly be taken seriously - but they do!
I suggested that Java devs (programmers) are the reason we’ll never have FTL engines. They took me seriously!
Yet there’s other times you’ll get obviously younger people screaming in comments under videos “FAKE!” because they can’t conceive that the video’d thing could happen.
In that instance I can understand it to a degree because they don’t have the lived years experience to compare what they’re seeing on screen. You’ll get them claiming “that would never happen” or “people don’t do that and if you think it’s real go touch grass” and I’m thinking - “hang on that’s happened to me at least 3 times”.
I understand it’s probably just the arrogance of youth but it’s quite shocking at times just how confident they can be of their own ignorance.
I know people who teach high school and they say that Gen Z has both an extreme degree of personal esteem and that they won’t take shit from anyone who disparages who they fundamentally are as people (like people giving shit for them being from immigrant families, being POCs, being LGBT, etc.), which is fantastic - no one should ever put up with shit like that. But they also seem to have a very hard time organizing their thoughts and making logical conclusions from structured evidence. Like they can’t write a paper making an argument for something and providing evidence for why something is a certain way. It’s all stream of consciousness. I think that as a generational cohort they might be more inclined towards “unstructured thought” or perhaps “stream of consciousness” than other generations. As old as I might sound because of this opinion, I do think that the fact that they interact with information almost entirely through mobile devices is a potential component of that. The mechanisms and mediums by which you consume information arguably shape how you process information.
I’m not sure that is any different than any other generation. Hell, I doubt you know the age of all the people you’re talking about.
If you ask my grandparents the whole US is being destroyed by immigrants despite their day-to-day being the same for decades.
All I gotta do is point out Newsmax and Fox News viewership to counter this stupid Zoomer vs Boomer shit. Just because they are less terminally online doesn’t mean they are less gullible.
*Person criticizes Zoomers*
Random Zoomer: “Yeah, well, THE BOOMERS ARE WORSE.”
I’m not even a zoomer. I’m just trying to not be sensationalist like the source.
By the source I assume you mean me, and not the article. Because I’m not being sensationalist. I’m being unfair and judgmental. Very different things.
No I mean the source. You’re just being anecdotal and that’s ok.
Vox is being charitable to the Zoomers, though, observing that “Gen Z simply uses technology more than any other generation and is therefore more likely to be scammed via that technology.” The original study is also in a peer reviewed journal. It’s not making judgment calls about Zoomers. It’s aggregating statistical data. You can read the article here: https://vc.bridgew.edu/cgi/viewcontent.cgi?article=1052&context=ijcic
From the discussion of findings at the end of the article, the researchers observed that
“It is reasonable to assume that the safer practices the older group self-reported is accompanied by greater knowledge of information security simply because of the additional years of being engaged in a digital-technology world. Specifically, it was hypothesized that Generation Y would rank higher than Generation Z adults on the OSBBQ Cybersecurity Awareness subscale, and significant differences were observed for half of the items included in the analysis.”
And also that
“From a developmental perspective, it is possible that the normal adaptations that occur throughout one’s life impacted how individuals in this study perceived the literal meaning of the items. This could be due to cultural differences inherent to their generational cohort and the individual experiences that occur over time with age. For example, people tend to lose their sense of invulnerability as hey age (Denscombe & Drucquer, 1999) and generation Y adults grew up in a world where adapting to privacy and cybersecurity threats were first becoming more commonplace. These individuals are now at an age where the realities of (online) risk have become part of their conscious awareness as it relates to their lack of invulnerability.”
Like, this formal study is incredibly generous in its discussion of why Gen. Z might be shown to be more statistically likely to fall for online scams than other cohorts. It also goes into great detail to explain its own limitations as a study.
That study seems to be a survey of college students knowledge of cyber security not anything to do with what you were claiming before as there are no boomers in question.
Gen Z are 11 to 26, younger when this study was done. Take out the youngest cohort of Gen Z and the oldest cohort of Boomers, then show me the new statistics. This is how you mislead with data.
genX are the perps. shhhh dont tell anyone. no one knows were here
This is also why we are more likely to notice it. Some of us could teach the scanners a thing or two.
And people have unirinically said that zoomers don’t need to learn computers and tech because advancements in UI have made that obsolete.
This is the best summary I could come up with:
“People that are digital natives for the most part, they’re aware of these things,” says Scott Debb, an associate professor of psychology at Norfolk State University who has studied the cybersecurity habits of younger Americans.
In one 2020 study published in the International Journal of Cybersecurity Intelligence and Cybercrime, Debb and a team of researchers compared the self-reported online safety behaviors of millennials and Gen Z, the two “digitally native” generations.
But because Gen Z relies on technology more often, on more devices, and in more aspects of their lives, there might just be more opportunities for them to encounter a bogus email or unreliable shop, says Tanneasha Gordon, a principal at Deloitte who leads the company’s data & digital trust business.
Staying safer online could involve switching browsers, enabling different settings in the apps you use, or changing how you store passwords, she noted.
Gordon floated the idea of major social media platforms sending out test phishing emails — the kind that you might get from your employer, as a tool to check your own vulnerabilities — which lead users who fall for the trap toward some educational resources.
But really, Guru says, the key to getting Gen Z better prepared for a world full of online scams might be found in helping younger people understand the systems that incentivize them to exist in the first place.
The original article contains 1,313 words, the summary contains 228 words. Saved 83%. I’m a bot and I’m open source!
I feel like the scams are just more intracate nowadays.
things will be worrying when people Deepfake family members
They’re really not. I got one just this morning, your credit has been placed on hold for your AmEx card, log in to update your info… Yeah ok I don’t have any credit cards, and besides why is a pet boarding domain sending me AmEx emails? If you can’t spot something that obvious then you really don’t deserve to have a bank account.
Have you seen the scams that spoof your banks phone number so it looks official, only way to check if it is real is to call back.
Are you referring to actual phone calls? I mean everyone should know by now that phone numbers can be easily spoofed, we see that in every call claiming we need a new credit card or car insurance. The easiest way to see if a call is a scam is to force them to go off-script. Like when they start asking for personal info like your SSN… you called me, why don’t YOU know my information? Of course they’ll say they need it to verify who I am, and I’ll just tell them that they should already know who I am since they called me. Another big tell is if they want more than just the last four of your SSN… absolutely no legitimate agency will ask for the entire thing over the phone.
I guess it just depends on how much free time you have, but sometimes I just like messing with these people to waste their time. Some will get downright angry when they realize you have no intention of falling for their scam, but mostly they just hang up.
Thats a dumb one but I had emails come from the real domain of the company.
Sounds like a company that shouldn’t be trusted if they’re getting hacked that easily?
The cost of falling for those scams may also be surging for younger people: Social Catfish’s 2023 report on online scams found that online scam victims under 20 years old lost an estimated $8.2 million in 2017. In 2022, they lost $210 million.
Teenagers are bad at risk assessment…
This shouldn’t shock anyone, but it makes boomers feel good about themselves and their lead addled brains can’t handle the critical thinking to understand why this isn’t the win they think it’s is…
True. As a kid I’d fall for scams all the time, constantly downloading malware that would crash the family computer.
No way it went up 20x in 5yrs? There must be something weird with the data
Time online would naturally increase, but more importantly the pandemic would exacerbate that while also increasing the amount of people resorting to scamming.
There’s multiple parts to the equation, called confounding variables.
Honestly a lot actually has changed in that time.
So much info has leaked that it’s a lot easier to phish users than ever. There are dumps of usernames and passwords, so you can know several websites they use as starting points for fraud.
Password reuse and credentials stuffing are also common now, which means if teens reuse passwords you can get into manu of their accounts.
Millennials are probably the best at avoiding scams.
Unfortunately we also have no money to scam anyway.
It’s because of all that avocado toast.
I stopped eating avocado toast and now I own a mansion and 5 supercars.
I knew you could do it!
Plot twist: avocado toast is the scam.
Mmmmm scam
More scam, please
wish i could say i’m surprised. i’m gen z myself and i’d say i’m pretty decent with not being an idiot with technology. i do the usual stuff like running firefox + uBlockOrigin and i’m also a linux user. anyways, people at my school are just… so dumb with technology. a bunch of people have lost permission to use their school chromebooks and a computer at school because they got malware on it. either by going to a pirate site or just clicking a random download button (my school doesn’t allow us to use adblockers). not to mention that most of them believe that macs cannot get malware. so yeah, i’m unfortunately not surprised with this
(my school doesn’t allow us to use adblockers)
wtf why
Because you can potentially install other extensions, chrome and edge will suck with uBO soon anyway, and you cant install exe’s or chocolatey, too restricted.
yeah that’s probably it
i really wish i knew
Same here, people look at me like an alien when I say that I use an android (no root anything) or a jailbroken iPhone. I’ve met people that don’t even understand the concept of a folder…
Getting malware on a chromebook is hard. How did they manage that. I thought it was even more locked down than ios?
i’m honestly not sure. i should probably ask the school IT guy because he had to ban a few people from using chromebooks. we are allowed to download things so that’s probably it though.
I thank getting into pcgaming for pushing me towards tech literacy. With how simplified tech has gotten and most usage being phones it’s not surprising so many are more clueless than boomers who were at least forced to use PCs in an office setting.
that’s similar to what happened to me. i wanted to make a ROM hack for super mario world. fast forward 3 years later and im now using a jailbroken iphone and dual booting win10 and fedora
Why do we have names for generations? Stupid.
Yeah, it’s become the new sports teams. Everyone loves blaming their problems on whatever generation they least identify with, when realistically there’s no fair way to judge an entire generation and no fair way to compare groups with such large age gaps and wildly different experiences growing up.
Because “the youngest cohort falls for online scams more than the oldest cohort” means the same thing but communicates far less information.
I means if we’re talking about things like ordering from wish/temu (which I absolutely would) then yeah I can totally see this.
Gen Z is also less tech savvy even though they’ve only known devices and screens since they were born so this isn’t surprising.
Even though? I don’t think it’s a correct assumption that “devices” would or should make you tech savvy. Smartphones and tablets makes you less tech savvy I’d say. Proper desktop OS computers is where it’s at.
It doesn’t matter if it’s smartphone or desktop it’s the not quite working part is what got millennials tinkering and understanding technology
Fuck desktop OS computers. You can be completely tech illiterate if you use MacOS and Windows only. Hell, even a lot of modern Linux distros are basically “Linux with training wheels.” You want to get really tech literate? Do what I did and use nothing but vanilla Arch for around 3 years, constantly installing new things that broke my install and having to fix it or just reinstall at least once every two months. The greatest teacher isn’t necessity. It’s frustration. The second greatest is the arch linux wiki.
I literally can’t tell if this is supposed to be a serious comment or a shitpost copypasta.
Little bit of both.
“i use arch btw”
I dont think this is the case. I feel like there just is a much wider gap because some people grow up without a computer (they may have one but not see the use of it) and others do. I bet you’d be surprised both at how non-tech-savvy and at how tech-savvy some genZ-ers are.
I have had people asking me for help because their “keyboard was capitalizing everything” (caps lock was on) or being amazed by touch typing. But there are also many people who are (at least somewhat) tech-savvy and it’s not so few people either.
I think you raised a good point. A household where one or both parents is heavy into coding or missing would probably help them more than a household that only relies on ‘smart’ technology. Either of those options would be way more helpful for these skills than growing up without any technology, which is just reality for a lot of people.
I know someone from Gen Z who is horrible with computers. I also know someone from Gen Z who is fantastic with computers.
To be honest, I don’t think any generation is immune to this, despite what some want to think.
My personal experience might be biased, but I’ve also seen a lot of millenials in their early to mid 30s who struggle with almost anything online. Too damn many. I’ve also seen some people from Gen X who are beyond tech illiterate. We don’t really talk about those guys though.
There is still time to fix this problem with the younger Gen Z, but there’s almost never any discussion about actually doing that either. “Gen Z” also includes kids who are around 12, but we often act like Gen Z all grew up into adults. Let’s get some of that school funding back ffs! Kids have to learn from somewhere, and many of their parents seem to not care about teaching them any of this stuff.
Many of us were lucky enough to grow up when most of this technology was still developing. We HAD to troubleshoot things if we wanted them to work. Fewer things were locked behind “customer service” and crappy warranties. You could physically open things up to fix them without having such a high risk of breaking them in the process.
I’ve also seen some people from Gen X who are beyond tech illiterate. We don’t really talk about those guys though.
First rule of Gen X is that we don’t talk about Gen X.
What I’ve heard, and what makes sense, is that Millenials had to learn technology and troubleshoot all the issues for their parents.
Now that they’re grown up, they continue to troubleshoot issues for their kids and fix any issues.
So their kids don’t get that same experience.
This is more of a generalization of course, there are absolutely genZ-ers who are tech savvy.
They’ve only known devices which were built with such a curated UX that they never tried to troubleshoot problems for themselves. When I was a kid you had to be able to figure out how to edit config files and tweak registry keys to get your PC game to run. These days everything is so smooth and seamless. Oh sure, stuff still breaks. But the computers are pocket sized and run on a locked-down OS, so there’s no point trying to troubleshoot them yourself.
The difference now is that in the olden days when something broke you could fix it if you had enough technical know how. For some reason that doubtless involves money that I do not care to learn, companies have invested a staggering amount of R&D into making fixing anything as close to impossible as they can make it unless you are an authorized service technician.
Pop the hood on a modern car, you can change the wiper fluid and that’s about it. Apple is proud of their walled garden and parts pairing and is considering charging for the privilege of sideloading apps. Most applications nowadays don’t even show crash report data to the user and error messages are getting less and less descriptive for fear of being confusing. The only thing you can really pop the hood on nowadays is webpages, and even then you’ll often have to do at least an hour’s worth of reverse engineering to get anywhere useful.
That’s not the result of advancement, it’s the result of obfuscation. It’s a deliberate trend among companies to make us powerless to manage our own devices. They absolutely could make them in a way that is simple enough for an end-user to understand if they really wanted to.
Regardless of what caused it, the fact remains that people stopped learning how to fix their own crap because there’s hardly anywhere they can apply those skills.
I’m in a particularly techy subset of gen Z. Every electronic device I own is either jailbroken or running a different operating system than the one it shipped with. I use Linux exclusively which is a fancy way of saying I’m used to having to fix things when they break without any instructions on how to do that. I have trouble with tech meant for normies. They hide so much complexity it makes them impossible to troubleshoot. How can I expect people who were raised on tech meant to be seamlesa to mend the inevitable seams when I don’t know how?
It’s not their fault, is what I’m saying. I agree that interfaces nowadays are too user friendly.
deleted by creator
It made you sound really old when you said “fortnight” and not “fortnite”
Not to mention some of Gen Z is still only around 12 years old.
That’s Gen Alpha.
Exposure to technology does not automatically breed expertise. I have a 15 year old. Smart phones have existed for her entire life. She knows how to use Snapchat and take goofy selfies. That’s where her expertise ends. Any time anything is wrong, she sounds like her grandma complaining “mY mOdEm DoEsNt WoRk!” It’s not a modem grandma! That’s your computer! Most of her friends are the same way.
And “WiFi” is synonymous for “Interenet connection” to them.
Yea, kiddo, the WiFi is working just fine, but the ISP crapped its pants and you can’t connect to anything past this house.
My partner is a millennial who grew up with computers, but never got too technical with them. She was confused when I told her that our WiFi was down at the router, but we still had an internet connection.
“If we have internet, why can’t I connect?”
Because the WiFi isn’t working.
“But you said we still have an internet connection.”
Well, I do, and so would you if you’d let me run an ethernet cable to your office, too!"
“…but if there’s no WiFi, why does the cable work?”
Lol
Not to mention most ISP marketing is pretty loose in its terminology. Most if not all radio or tv ads these days seem to interchange internet and wifi as if they are one and the same on a daily basis.
ie. All ads stating something along the lines of “subscribe to whole home wifi for a low monthly fee.”
I have too many conversations on both sides of the age gap trying to explain the difference between supplying your own router with its own wifi capabilities as opposed to a ISP modem/router combo.
I’ve had this conversation so many times with my partner. She’s on an older laptop in a room that’s directly through a pretty thick wall from the router, but its still a short distance to bring an Ethernet over, and she’s always using her laptop only at her desk there anyway.
She’s always yelling at me (who have my desk right next to the router, and everything I use has Ethernet ) that the internet is down again and that she really needs it right now, because work.
But no, getting angry at me that I should do something about it is fine, but that something apparently shouldn’t mean the most feasible solution.
I’m not dealing with a WiFi extender for a spot that’s literally like 8 meters from the router, for her 100mbs WiFi card.
But it’s her loss, at least I have the remaining 900mbps for myself from our plan…
Here, you can plug this into your laptop whenever the WiFi goes down and you need internet RIGHT AWAY. If you don’t need it urgently, then you don’t have to plug it in.
“But wires are ugly!”
Not if you keep them organized!
“No, they’re just ugly! Just fix the wifi so this doesn’t happen anymore!”
…yes dear
They never played Runescape and it shows
They never heard of Theresa Fidalgo and it shows
One does not simply buying gf
